Mark Sprakes joined Lake Technologies in 2014 having worked in the telecoms sector for over 15 years. Mark is a fully trained Avaya Support technician with experience on Avaya IP office 500, Avaya IP office 400 and Avaya IP Office Server addition. Mark has also recently undertaken the Samsung Officeserv training course and is conversant with Samsung 7000 series product and the Office serve 500 legacy products. Mark is a vastly experienced in the NEC products range including NEC Aspire, NEC SL100, NEC SV8100 and NEC SV9100 including MY Calls and NEC call recording products. Mark recently got married and enjoys spending time out side of work with his Wife and has a keen interest in sport.