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Woodville House, Woodville Street, St Helens, Merseyside, WA10 1ET

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About Lake
 

About Lake

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Your Business is Our Business

We recognise that your business success directly influences our own. Like you we too have no desire to introduce technology for the sake of technology.

We adopt the same considered approach within our business as you would want us to do with yours, quite simply we look to utilise business technology to reduce operational costs, improve customer service and increase profitability.

LAKE will consult and advise you on the best use of business communications to achieve against your commercial goals and objectives. Our focus is you and your business.

LAKE is a proven and trusted team of professionally people-focussed technicians and consultants. Based at our Merseyside service centre we have over 15 years in providing comprehensive business driven telecommunications throughout the UK. All the products and services we provide – including business telephone systems, low cost calls, line rental, broadband, mobile and Voice over IP Telephony – are fully managed by us, and all our systems incorporate unlimited scalability enabling them to grow with your business.

What can you expect from a LAKE consultation?
We will work with you to fully understand what you are trying to achieve, taking into account the constraints and challenges specific to your organisation.

Project Roadmap
Working with hundreds of clients has helped us to refine our consultancy process so that we know we won’t miss any details vital to you. In summary this is what you can expect from a LAKE consultative process.

  1. Opportunity Review We will talk with you to understand together your broad requirements, commercial objectives, selection criteria and agree the outline business case.
  2. Requirements Definition & Business case We review your requirements in detail to arrive at a mutually agreeable understanding of both the commercial & technical objectives along with the any relevant business case to support the proposed investment.
  3. Proposed Solution Design a solution that will meet the required objectives, detailing the costs, delivery and support schedule.
  4. Proof of Concept A demonstration of our ability to deliver the proposed solution. This can be done using case studies, testimonials, demonstrations, or a visit to one of our many satisfied clients - whatever your preference.
  5. Offer Documentation Written summary of our completed proposition and sales order documentation.
  6. Proposal Acceptance Your approval to initiate the project.

What set us apart?
It's the combination of plain talking and technical skill that sets our staff at LAKE apart from the competition. We have an ongoing training programme that ensures our technicians and consultants are fully capable of designing, installing and supporting everything you need.

Over 15 years we have installed thousands of systems throughout the UK, so I guess it’s fair to say we know what we’re talking about.

 

Our Promise to You

Our Values are talking...

  1. Expertise
  2. Enthusiasm
  3. Commitment
  4. Quality

Our Promises to You

  1. We promise an unrivalled service from Day 1
  2. We always deliver what we say we will on time and professionally
  3. We are friendly, approachable and always ensure you are delighted
  4. We use innovation and common sense to guide you in the right direction
  5. We value long term relationships not “the quick buck”
  6. We provide advice, service and support that is talking your business
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